Every pet odor removal or pet stain job that we have the pleasure of administering is unique and requires a process that we have spent years perfecting to achieve amazing consistent results. All of our cleaning solutions are family and pet safe.

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Pets such as dogs and cats are great companions. They’re friendly, cuddly, and lovable. Unfortunately, they’re not always loving to our carpet and rugs – but that is where we come in. Our pet odor removal process deals with removing the odors at the molecular level. We have a special light that allows us to detect where these accidents may be so that we can put together a solution to fix the problem. Pet accidents are very common and we offer two processes for odor removal depending on your situation.

Topical Odor Treatment

This process is great for 1 or 2 small accidents where we can apply our topical urine removal product that will break down the issue at the molecular level and use our sub surface extraction tool to flush it out of the carpet. This process also works wonders for fecal or vomit accidents as well.

Restorative Odor Treatment

This process is recommended where your furry loved one has been a repeat offender and has multiple accidents or they’ve favored a particular area. During this process, we disengage the carpet, pull it back, and remove the padding. Next, we clean and seal the subfloor and then treat both the backing and face yarns of the carpet. Finally, we re-install new padding and reinstall the carpet.


Note: When dealing with pet odors, sometimes there is a need to remove and replace baseboards or other materials to completely remove the odor. Many pets like to try to hide their naughty messes and will choose somewhere near a wall.

The Importance of PROFESSIONAL Pet Urine Stain & Odor Treatment

Our furry friends are often beloved members of the family, but one unpleasant aspect of their care is the lingering smell from inevitable accidents. Once urine has dried in a porous textile, it becomes significantly more difficult to remove. Often you smell it but can’t find it, and you might feel like the smell is never going to go away — and it won’t unless you hire a professional cleaning service.

When you hire professionals, you can:

  • Restore the look and smell of your carpets.
  • Prevent long-term damage to your carpets (urine penetrates the surface and contaminates all levels of material below).
  • Keep your carpets hygienic and safe for your family.
  • Stop worrying about how your home smells when guests visit.
  • Breathe more easily!

Our Pet Odor Treatment Process

When urine dries in carpet it changes from a liquid to a crystalline salt. These bacteria rich urine salts absorb moisture from the air, which creates an off-gassing effect making the bacteria emit the ammonia odor that we smell. Dried urine in an absorbent textile, such as carpet, is one of the biggest obstacles that we face as cleaners. For this reason, we have obsessed over perfecting our urine treatment process, painstakingly testing all the different solutions and equipment available to us. We begin with an inspection using a UV light to hunt down and detect problem areas. The proteins and phosphorus in urine glow as a yellow-green color when exposed to ultraviolet light, allowing us to spot areas not visible with the naked eye (there is likely more there than what you may realize!).

When we’ve identified the areas, we specifically and thoroughly treat them, using our eco-friendly solution that eliminates the odor causing bacteria. This product has no fragrance, which allows us to truly know if we have effectively treated the odor before we leave your home. This is also a non-sticky product that will not contribute to re-soiling in the treated areas. Next, we use our rotating cylindrical brush machine to dislodge and suspend the urine salts and bacteria from the fibers. Afterwards, we will steam clean the affected areas, to extract the broken-down contamination. Hot water extraction is the only viable cleaning method for this service. Lower moisture methods or bonnet cleaning methods will spread the urine around, making the overall situation and odor worse. Do not use store bought cleaners, as many can discolor or damage carpet (yes, even when they say they’re safe!). We will provide you with our exclusively formulated pet urine spotting product for maintenance between professional cleanings.

Why Choose CertaClean

At CertaClean, we offer our top-quality pet odor treatment services at fair prices. We are a locally owned and operated company that has over 20 years of experience in meeting and exceeding the cleaning needs of various households in and around Athens, GA. CertaClean is the only company in the Athens Area to have technicians that hold Master Certified Textile Cleaner designations with training through the IICRC.

We always put our customers first, ensuring that we use non-toxic, kid and pet-safe cleaning solutions. Trust in our 200+ five-star reviews on Google and experience easy and convenient scheduling directly from our website!

Restore & Clean Your Floors & Furniture with CertaClean

Every cleaning job is unique and requires a process that we have perfected over time. Our pet urine treatment service uses truck-mounted steam cleaning as opposed to other methods or machines, which gives us more cleaning power. This helps properly extract urine and other contaminants rather than spread them around.

Our cleaning methods guarantee long-lasting, exceptional results.

Pet Odor Treatment Cleaning

Tired of smelling unpleasant odors in various areas of your home and not knowing where they’re coming from? Don’t worry — our odor treatment service can clean various surfaces, including:

  • Carpet
  • Interior couches and chairs
  • Mattresses and pillows
  • And more!

Frequently Asked Questions

Can pet odor be eliminated?

Yes, pet odor can be effectively treated with a few DIY cleaning solutions if it’s promptly addressed. However, if the smell is too stubborn, it’s best to call in professional cleaning companies.

What is the best way to neutralize or eliminate pet odor?

Older stains/odors are hard to remove with household cleaning products. Incorrect cleaning solutions or store-bought cleaners can make the situation worse. Calling a professional cleaning company is your best course of action.

Do I have to replace my carpet to eliminate pet odor?

If the urine damage is severe and has soaked through to the padding, or even the subfloor underneath the padding, you may need to replace some or all of your carpet.

How do I get pet urine out of my couch?

Soak up as much of the urine as possible. Upholstery fabrics can be made of any number of materials. DIY cleaning attempts on certain fabrics can damage or even permanently discolor some materials. Calling a professional cleaning company is your best course of action.